Went to Plants and Things for the first time 4 days ago. Lots of inventory. SAM was the employee who helped us and had so much knowledge on the materials and sustainability. Not pushy, gave us space and sat with us and explained everything and even what he personally thought of what we were thinking of. We bought 2 outdoor chairs and cushions for our 3 season porch. We will definitely will be back to get a patio table and tables. Thank You Sam, you were great to work with. ~ Kathleen S.
I highly recommend anyone to make a stop at Plants and Things! We recently purchased new patio furniture and are so happy with our purchases! Good quality and you can find some great deals. The staff were so friendly and never made us feel pressured to purchase anything. They were helpful with any questions we had to find what we were looking for and were very welcoming. We will enjoy our patio furniture for many summer's to come! Thank you Plants and Things! ~ Priscilla W.
First time at the new place. Beautiful and relaxing way to spend an hour wandering around.
~Lisa T.
We needed some new chair covers for our deck furniture that we purchased 28 years ago. They had availability for the same manufacturer, and they made it easy to order. Tammie helped, and the products are on order very helpful. ~ James G.
~ Lexi T.
Thank you so much for your kind words! We're thrilled to hear you're happy with your special-ordered side table and Adirondack chairs. It's great to know that you're enjoying the craftsmanship and variety of our selection. We take pride in offering beautiful, high-quality pieces, and it means a lot to us that you're so pleased with your new patio set. Enjoy your new outdoor space, and we look forward to helping you again in the future!
Beautiful store with Amish built patio furniture. My special ordered side table came in and it’s darling! Picked a couple folding Adirondack chairs to match and got to take them home same day! Tons of inventory on hand and everything is beautifully crafted. Could not be happier with my new patio set!!
John G.
They just delivered and installed a good size shed for us and we couldn't be happier with the friendly sales, and professional install job they did. We have very little room to squeeze by our house and trees but they did it, Good Job! Thank You!
Bruce M.
Amazing selection and depth of inventory. Staff is friendly and helpful. We had a fantastic experience. I highly recommend visiting.
S.T.
Beautiful New Store! Lots of things to choose from. We were there twice looking. Both times we had great customer service. When we bought our outdoor furniture set we actually had the store owner. Very nice, friendly, knowledgeable. Not pushy at all. Great quality products. Looks great on our dock! Thanks so much for a great experience. Extremely satisfied!
Chris.
Love this place! Bought the yard furniture (Amish) for our patio. Love the colors and durability. Thank you for having such a great product.
Jim M.
The new location is amazing. Found some very good stuff. Everyone was awesome. Love this place.
Jacque S.
We love the furniture we purchased from Plants and Things.
Great customer service and the delivery was excellent.
You hire well Greg Dmytruk-- Thank you for a quick fabulous experience at your store! I just wanted to send an overdue huge thank you to both Ivy and Caitlin for helping me in a pinch back on 2/22/2018! I had a house closing and needed a last minute gift for the buyer. Not only did they help me with a great idea in wall hanging but even did a beautiful job wrapping with ribbons and all!
The picture is perfect! Thank you for such wonderful customer service. You guys rock!!! After looking into several furniture stores, you guys met all of our expectations in customer service, knowledge of product, price and care for our needs. Thank you again.
I wanted to thank everyone at Furniture and Things for your exceptional customer service. We recently purchased a couch and loveseat and happily received it sooner than promised-in time for the holidays! Special thanks to Carla for ordering new cores for our former couch. I feel like I have two new couches! Everyone was so helpful and made the process very easy. Thank you! I will recommend your store to others.
I will start out this letter by saying I never fill out reviews or surveys. Not that there is anything wrong with them. I just don't take the time. My wife and I have lived in Otsego since 1990. When shopping for furniture we used to look at all the stores. But we always end up buying from Furniture and Things on Highway 10. Everyone in the store is great. I go out of my way to find Steve H. The man is a real asset to your company. There is never any pressure and he is extremely knowledgeable when it comes to furniture. If you check your records you will see that every piece of furniture in our home was purchased at Furniture and Things. My wife and I don't even waste time looking at other stores anymore and Steve is a big part of the reason. I would appreciate if you let Steve and the rest of the staff know their efforts do not go unnoticed.
Customer Pat Bruins called to say thank you for helping with her glider rocker springs. We have great customer service, she loves her chairs and we have very nice employees.
I just wanted to compliment an employee at your Coon Rapids location, as well as the store itself. My wife and I were shopping for a sectional sofa last Thursday 5/24. Jennifer at the Coon Rapids store spent about an hour with us discussing sofas and options to create our own. We had been to at least half a dozen other furniture stores, and she was more helpful, friendly, and patient than any other worker at the other stores. We also had our 2 year old daughter with us, which could have made the experience much more difficult. However Jennifer was wonderful with her too, even presenting her with a stuffed animal. She helped us find the sofa we desired, and we left planning to purchase it. However we happened upon a Memorial Day deal elsewhere that was too good to pass on. The experience at the store, along with Jennifer's (and her manager's) customer service will ensure we shop there in the future, as well as recommend it to our friends and family. The store itself was clean and easy to shop around in. Thank you very much!
I have driven by Plants and Things USA many times and never knew what it was about until I finally got a chance to stop in. The selection blew my mind and the customer service was top notch. The prices were what you'd expect for top quality and (mostly) American made products that will last a lifetime. It's great to see quality businesses and managers still exist in today's world.
Just wanted to drop you a note and let you know how much we are enjoying all our new furniture. We got a ton of compliments over the holidays. Not only does it look great, it's so comfortable. Thanks so much!
My husband and I would like you to know that we had a pleasant shopping experience in your store in November and wanted thank you and your employees for the friendly and helpful service. I visited the store three times to make my decision and everyone including those who didn't help me directly were friendly and helpful. They seemed liked they liked their jobs and were really interested in helping me. You, Phil, and John M were the salesmen that helped me. Fast service too. I ordered it on November 19th and it was delivered on December 19th! We love it!! I will certainly recommend your store to anyone thinking of any furniture purchases.
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