You hire well Greg Dmytruk-- Thank you for a quick fabulous experience at your store! I just wanted to send an overdue huge thank you to both Ivy and Caitlin for helping me in a pinch back on 2/22/2018! I had a house closing and needed a last minute gift for the buyer. Not only did they help me with a great idea in wall hanging but even did a beautiful job wrapping with ribbons and all!
Tonia Kurth April 30, 2018
The picture is perfect! Thank you for such wonderful customer service. You guys rock!!! After looking into several furniture stores, you guys met all of our expectations in customer service, knowledge of product, price and care for our needs. Thank you again.
Ellen and Kevin Beardsley April 5, 2016
I wanted to thank everyone at Furniture and Things for your exceptional customer service. We recently purchased a couch and loveseat and happily received it sooner than promised-in time for the holidays! Special thanks to Carla for ordering new cores for our former couch. I feel like I have two new couches! Everyone was so helpful and made the process very easy. Thank you! I will recommend your store to others.
Lori Pfeifer January 11, 2016
I will start out this letter by saying I never fill out reviews or surveys. Not that there is anything wrong with them. I just don't take the time. My wife and I have lived in Otsego since 1990. When shopping for furniture we used to look at all the stores. But we always end up buying from Furniture and Things on Highway 10. Everyone in the store is great. I go out of my way to find Steve H. The man is a real asset to your company. There is never any pressure and he is extremely knowledgeable when it comes to furniture. If you check your records you will see that every piece of furniture in our home was purchased at Furniture and Things. My wife and I don't even waste time looking at other stores anymore and Steve is a big part of the reason. I would appreciate if you let Steve and the rest of the staff know their efforts do not go unnoticed.
Kevin Peterson October 5, 2013
Customer Pat Bruins called to say thank you for helping with her glider rocker springs. We have great customer service, she loves her chairs and we have very nice employees.
Pat Bruins September 16, 2013
I just wanted to compliment an employee at your Coon Rapids location, as well as the store itself. My wife and I were shopping for a sectional sofa last Thursday 5/24. Jennifer at the Coon Rapids store spent about an hour with us discussing sofas and options to create our own. We had been to at least half a dozen other furniture stores, and she was more helpful, friendly, and patient than any other worker at the other stores. We also had our 2 year old daughter with us, which could have made the experience much more difficult. However Jennifer was wonderful with her too, even presenting her with a stuffed animal. She helped us find the sofa we desired, and we left planning to purchase it. However we happened upon a Memorial Day deal elsewhere that was too good to pass on. The experience at the store, along with Jennifer's (and her manager's) customer service will ensure we shop there in the future, as well as recommend it to our friends and family. The store itself was clean and easy to shop around in. Thank you very much!
Ben Halpern May 30, 2012
I have driven by Plants and Things USA many times and never knew what it was about until I finally got a chance to stop in. The selection blew my mind and the customer service was top notch. The prices were what you'd expect for top quality and (mostly) American made products that will last a lifetime. It's great to see quality businesses and managers still exist in today's world.
Travis vis Dexknow May 20, 2012
Just wanted to drop you a note and let you know how much we are enjoying all our new furniture. We got a ton of compliments over the holidays. Not only does it look great, it's so comfortable. Thanks so much!
Kurt & Cindy Kessler January 16, 2012
My husband and I would like you to know that we had a pleasant shopping experience in your store in November and wanted thank you and your employees for the friendly and helpful service. I visited the store three times to make my decision and everyone including those who didn't help me directly were friendly and helpful. They seemed liked they liked their jobs and were really interested in helping me. You, Phil, and John M were the salesmen that helped me. Fast service too. I ordered it on November 19th and it was delivered on December 19th! We love it!! I will certainly recommend your store to anyone thinking of any furniture purchases.
Judy Kjarum December 26, 2011